NEED TO RETURN AN ITEM ?
- Contact us within 3 days
- Hair products must be unopened with seals intact
- Email: Gigibeautifullocs@gmail.com, receive your RMA number and return address.
- Send your return to us with the RMA number and a copy of your invoice.
Once your order is received you will have 3 days to inspect bundles.
If you are not satisfied with purchase Please email Us before returning an item! Gigibeautifullocs@gmail.com
We encourage all clients to inspect your package once received!If you are not satisfied with your purchase please DO NOT, disturb the pattern of the bundles.
Contact us within 3 days after deliver for returns or exchanges. No return or exchange request can be made after 3 days NO EXCEPTIONS
For any of these transactions to be honored the bundle(s) must be returned in its brand NEW condition.
No exchange/ Refund after 3 days of having hair in your possession.
BY FEDERAL LAW: We are not able to receive any used human hair products whatsoever due to health code violations.
All Sales are final on Closures/ Frontal , Bundle Deals, Lace Wigs, Custom made wigs and Customized orders and items that are on sale!
Please note that Virgin hair is all natural and the Color / Pattern cannot always be guaranteed so refunds or exchanges may not be issued for dissatisfaction with the texture or color of hair
G.G.B.L. does not offer money back returns. (EXCHANGES ONLY.)
There are no exceptions to this rule. G.G.B.L. has a very strict quality control process to ensure that you receive only the best extensions.
Due to health reasons, we will not accept any merchandise that is not in its original condition.
The returned item must be unopened, unaltered, unworn, undamaged, Uncut Zip-ties, Un-colored and all tags and packaging must be included. We ask that you pay careful attention when placing your order. If you are returning an item you are responsible for the shipping cost to and from. Meaning that you will pay shipping to return the item and to re-ship the new item back to you. When shipping your items back, we advise that you ship with a carrier that provides a tracking number and also signature service. For items returned there is also a $35 restocking fee for the product you are exchanging.
We can not be held responsible for hair that has been bleached or dyed. By doing so is done at the risk of the buyer as it may change the integrity of the hair. We strongly recommend that you have your extensions colored professionally by a licensed hair stylist.
**BY FEDERAL LAW: We are not able to receive any used human hair products whatsoever due to health code violations.