Please keep in mind United States Postal holidays do not count as a business day and should be considered when calculating shipping times.
Please keep in mind that we cannot be held responsible for issues related to carrier delays. we will not be held responsible for any lost or damaged packages.
we operate under the "F.O.B. Origin, freight prepaid Seller" this means that the Hair is the responsibility of buyer after the product has been shipped out.
You have the option to add insurance to your package during checkout. this will cover the cost if your package gets lost in the mail.
If you choose not to add shipping insurance please note Gigi's Beautiful Locs is NOT responsible
Please contact USPS (1-800-ASK-USPS) if any shipping errors occur.