NEED TO RETURN AN ITEM ?
Contact us within 3 days
Hair products must be unopened with seals intact
Email: Gigibeautifullocs@gmail.com, receive your RMA number and return address.
Send your return to us with the RMA number and a copy of your invoice.
Once your order is received you will have 3 days to inspect bundles.
If you are not satisfied with purchase Please email me before returning an item! Gigibeautifullocs@gmail.com
No exchange after 3 days of having hair in your possession.
BY FEDERAL LAW: We are not able to receive any used human hair products whatsoever due to health code violations.
All Sales are final on Closures, Bundle Deals, Customized orders and items that are on sale!
HOW TO RETURN AN ITEM:
Making a return /exchange must be made within our return policy.
before making a return you always need to contact Gigibeautifullocs@gmail.com.
Please write RETURN in the subject headline and provide information with your name, contact info, order number and the reason for return. If the return is qualified, we will issue a Return Merchandise Authorization code (RMA) that we will mail back to you.
All returns MUST be accompanied by a copy of your invoice and the RMA number.
We will then provide you with our return address, where the returned items will be inspected to make a final return approval.
You are responsible for all shipping costs of the return and we recommend that you to send your return in a trackable service and purchase the option of insurance. WE will not be responsible for any damaged or lost packages.
For international customers, please remember to always put in bold text RETURN PRODUCT, NO DUTIES otherwise your package will be returned back to YOU.
Remember all Extensions must be shipped back UNOPENED in the original packaging with an RMA number and invoice, and the packaging must not be defaced in any way or the return will NOT be issued.
G.G.B.L. does not offer money back returns. EXCHANGES ONLY. There are no exceptions to this rule. G.G.B.L. has a very strict quality control process to ensure that you receive only the best extensions. Due to health reasons we will not accept any merchandise that is not in its original condition. The returned item must be unopened, unaltered, unworn, undamaged, Uncut Zip-ties, Un-colored and all tags and packaging must be included. We ask that you pay careful attention when placing your order. If you are returning an item you are responsible for the shipping cost to and from. Meaning that you will pay shipping to return the item and to re-ship the new item back to you. When shipping your items back, we advise that you ship with a carrier that provides a tracking number and also signature service. For items returned there is also a $35 restocking fee for the product you are exchanging.
We can not be held responsible for hair that has been bleached or dyed. By doing so is done at the risk of the buyer as it may change the integrity of the hair. We strongly recommend that you have your extensions colored professionally by a licensed hair stylist.
**BY FEDERAL LAW: We are not able to receive any used human hair products whatsoever due to health code violations.